I had to run to Walmart this morning. Expected it to be a quick trip, as I only needed a few things for dinner and I wanted to redeem a few coupons I had for free items (Listerine & Schick razors). The Walmart I usually go to was always out of stock on those items, so I thought I'd go to the one that's actually closer to home. It's also the smallest Walmart in the area.
So I find everything I'm looking for, they even had my "free" items. The 2 trial sizes Listerines, priced at $1.72, and I had $2 coupons, making them free, and the Schick razors. If you remember, there was a printable coupon recently for $6 off any 2 disposable Schick razors, excluding the 2ct packages. They had the 12 ct disposable Schick razors marked at $1.97. I bought 4 of them, 2 for each coupon.
$1.97 + 1.97 + 1.97 + 1.97 = $7.88 - $6 coupon - $6 coupon = $4.12 money maker
I get up to the register and everything's going fine, until the razor coupons beep at the cashier. She looks at my order and tells me she can't accept the coupon because the razors are only $1.97, and the coupon is for $6. I told her that's not Walmart policy, and she gets the CSM. CMS drags herself over to the register and says they can only take off $1.97. I grab my coupon binder, take out the Walmart printed policy from the WALMART WEBSITE, and show her where it says if there's an overage, I can get it back in cash or towards my basket purchase. She calls the manager. I told her I'd prefer to see the manager face to face instead of getting a message from her. (I wanted the manager's name in case she wouldn't accept the coupon, because I would have reported it to corporate for not following their own policy).
So I wait.
Finally the CSM comes over and tells the cashier to "Suspend her transaction" so she can ring up other customers. She tells me I have to finish ringing up at the courtesy desk, after the manager calls her back. Grrr.. So I go to the courtesy desk, policy in hand.
The manager calls and I hear the CSM say "is it a manufacturer coupon?" She responds "It's one of those INTERNET coupons" (like I made it up myself!) I said it was a manufacturer's PRINTABLE coupon off of Coupons.com! She keeps talking to the manager on the phone and then she tells the other CSM "she said to just take it because we get reimbursed anyways".
Really? I went through all that so you could be told the obvious? So the CSM finishes ringing me up at the courtesy desk, and as I put my policy back in my binder, I hear "whoa look how organized she is! She must be one of those extreme couponers like on TV!" I look up and there's suddenly like 5 people leaning over the counter to get a glimpse of my binder. One asked me if I was one of those "coupon queens" like on tv! Ha! I said NO WAY! That's fake couponing.. my couponing is REAL. Then they started asking me questions about my binder, my couponing, the extreme coupon show, etc! It turned out to be pretty funny! I let them know about how fake EC was, and how the average person can't live off of 100 tubes of toothpaste, 200 boxes of pasta and 100 packages of tic tacs :)
By the time I left, they were at least a little bit educated on how fake the Extreme Couponing show was, and how the average person coupons! They were all laughing, even a young guy customer in line was talking to us about how that show "goes overboard" as he says. LOL
Anyways, the moral of the story is, keep an updated copy of the store's coupon policies with you at all times, stick to your guns when you know you're in the right, and spread the word on how much Extreme Couponing sucks! LOL